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BNY Mellon
Reporting


Gap analysis:
BNY Mellon vs all-vendor average
13 service elements in reporting
Adequacy
Competence
Ease of use
Scope
Accuracy/Timeliness
Responsiveness

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Online reporting
Securities transactions in real time
Cash transactions in real time
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Service element and measure
Gap
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Definitive assessment of service provision across 13 underlying service elements

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-  Respondent base
The ServiceMatrix rating reports are based on evaluation of suppliers by many prestigious financial institutions

  • Asset managers
  • Supranationals & sovereign wealth
  • Government bodies
  • Pension funds
  • Insurance companies
  • Endowments & foundations
  • Banks & brokers
  • Wealth managers & family offices