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RBC I&TS
Instructions


Gap analysis:
RBC I&TS vs all-vendor average
9 service elements in instructions
Adequacy
Competence
Ease of use
Scope
Accuracy/Timeliness
Responsiveness
Overall

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Finding scores for Instructions...


Electronic securities instructions
Electronic cash instructions
SWIFT instructions
SWIFT reporting
Internet platform
FpML file delivery
Adoption of all messaging standards
All SWIFT MTs for corporate actions
All SWIFT MTs for collateral


     




Service element and measure
Gap
Instructions: unlock the full report...

Definitive assessment of service provision across the below 9 underlying service elements
by reference to accuracy/timeliness, adequacy and responsiveness

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-  Respondent base
The ServiceMatrix rating reports are based on evaluation of suppliers by many prestigious financial institutions

  • Asset managers
  • Supranationals & sovereign wealth
  • Government bodies
  • Pension funds
  • Insurance companies
  • Endowments & foundations
  • Banks & brokers
  • Wealth managers & family offices