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Citi
Settlement


Gap analysis:
Citi vs all-vendor average
8 service elements in settlement
Adequacy
Competence
Ease of use
Scope
Accuracy/Timeliness
Responsiveness

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Finding scores for Settlement...


Actual settlement date accounting
Contractual settlement
Failed trade reporting
Fails management
Report counterparty exposure
Proactive market claims
Traditional funds settlement
Alternative funds settlement


     




Service element and measure
Gap
Settlement: unlock the full report...

Definitive assessment of service provision across 8 underlying service elements

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-  Respondent base
The ServiceMatrix rating reports are based on evaluation of suppliers by many prestigious financial institutions

  • Asset managers
  • Supranationals & sovereign wealth
  • Government bodies
  • Pension funds
  • Insurance companies
  • Endowments & foundations
  • Banks & brokers
  • Wealth managers & family offices