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View reports for global custody/securities services
complete:
1  Unacceptable
2  Very poor - always fails to meet expectations
3  Poor - often fails to meet expectations
4  Satisfactory - sometimes meets expectations
5  Good - often meets expectations
6  Very good - always meets expectations
7  Excellent - consistently exceeds expectations

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True and fair assessment of providers' strengths and weaknesses
Absolute discretion assured over your involvement

service partners evaluated across 6000+ ratings submitted
Complimentary reports evaluating supplier performance

Actual settlement date accounting

The client's cash account is credited with funds on a sale (and debited on a purchase) when a trade actually settles.


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Contractual settlement

The client's cash account is credited with funds on a sale (and debited on a purchase) on the due settlement date in place of when a trade actually settles. In a 'Contractual Settlement' environment, 'Failed Trade Reporting' is important because the actual settlement performance - and the problems they cause - are hidden.


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Failed trade reporting

Trades which fail to settle on the due date are highlighted to clients in a timely manner.


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Fails management

Taking a proactive stance, reviewing all failed trades and working with local agent banks and clients to minimize their occurrence. The process continues to identify the root causes of failed trades globally and suggests new methods to clients and agent banks.


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Report counterparty exposure

Identifying the counterparty risk arising from the settlement process (based on actual, not contractual, settlement).


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Proactive market claims

The late delivery of securities and late payment of cash often give rise to financial penalties or indirect costs (such as the loss of interest on funds). Many markets have an established mechanism for making a claim (a 'market claim') so that the owner receives compensation for some of the associated costs. The service provider makes these market claims in a timely manner and actively pursues unpaid claims.


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Traditional funds settlement

Handling settlement of units in traditional commingled investment funds


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Alternative funds settlement

Handling settlement of units in hedge funds, real estate funds, or funds investing in managed futures, commodities or derivatives contracts.


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Other feedback

Year-on-year performance, improvements needed...
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