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107|Foreign exchange 102|Pre-trade/trading 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk 104|Corporate actions 105|Income 106|Tax 154|Voting 155|Class actions 112|Master custody 110|Securities lending 131|Collateral management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery 107|Foreign exchange 102|Pre-trade/trading 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk 104|Corporate actions 105|Income 106|Tax 154|Voting 155|Class actions 112|Master custody 110|Securities lending 131|Collateral management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery

View reports for fx & pre-trade/trading
complete:
1  Unacceptable
2  Very poor - always fails to meet expectations
3  Poor - often fails to meet expectations
4  Satisfactory - sometimes meets expectations
5  Good - often meets expectations
6  Very good - always meets expectations
7  Excellent - consistently exceeds expectations

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Trade affirmation/confirmation

Conducting verification of essential trade details, including allocation to accounts, receipt of confirmation from the broker and affirmation of the details to the broker. These steps take place after trade execution and before clearing and settlement begin.


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Pre-trade compliance

Checks are conducted, before trade execution, in a timely and accurate manner to ensure each trade complies with specified legal and regulatory requirements and, where appropriate, investment policies such as investment limit restrictions and fund disclosure requirements.


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Trade matching

Providing match trade reporting (where available by market) in a timely manner, indicating that the trade has matched with the counterparty for settlement in the local settlement system and will settle in the next cycle.


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Trade execution

Conducting order execution for a client or its investment managers in a timely and accurate manner.


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Trading efficiency analysis

Proactive monitoring of the price of securities on buying and selling to determine the hidden cost of trade execution not achieving the best price. This service can also extend to determining the timeliness with which trade instructions are executed and the effect of price movements on any delay in trade execution.


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Other feedback

Year-on-year performance, improvements needed...
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