ServiceMatrix, owned and managed by ServiceMatrix Ltd, takes the privacy of its users seriously. We are committed to safeguarding your privacy while providing a personalised and valuable service.

You signify your consent to our collecting and using personal information by your use of ServiceMatrix. Should for any reason we elect to change our policy, we will notify you of those changes here.

When registering, sending a message or purchasing a premium subscription or other product, you provide personal information. Your involvement with ServiceMatrix will remain entirely confidential. We promise not to pass your details to any other party, unless you explicity instruct us to do so. We use personal information for internal purposes only and solely to identify your status as a consumer of reports and/or a respondent to questionnaires.

We will use the information we collect for the purpose of keeping you informed and providing a more valuable and tailored service and will endeavour to do so to a timetable which suits you. In registering, you will have the option to subscribe to free e-mail services. Each such email contains a simple link for you to edit settings or to unsubscribe to cancel your subscription with ease.

Certain elements of this web site, such as inquiry and request facilities, involve the transmission of data via the Internet and internationally. In using the site and in communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.

We endeavour to take all reasonable steps to protect your personal information, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security.

A cookie (a piece of information sent between a web server to a web browser) enables the server to collect information back from the browser. ServiceMatrix uses cookies to handle login status and to support analysis and understanding of how people use the site, which helps us improve its effectiveness. The data collection and reporting behind this analysis is currently provided by Google Analytics. By continuing to use the website you indicate agreement to the use of this cookie. Click on the link for more information about Google Analytics: