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BNP Paribas
Transfer agency


Gap analysis:
BNP Paribas vs all-vendor average
8 service elements in transfer agency
Accuracy/Timeliness
Responsiveness
Competence
Adequacy
Ease of use
Scope

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Subscriptions/redemptions
Client set-up/amendment
Interface with fund accountant
Dividend/income distributions
Investor reporting
Shareholder records
KYC/AML compliance
Fund distribution support


     




Service element and measure
Gap
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