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HSBC
Pre-trade/trading


Gap analysis:
HSBC vs all-vendor average
5 service elements in pre-trade/trading
Accuracy/Timeliness
Responsiveness
Competence
Adequacy
Ease of use
Scope

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Finding scores for Pre-trade/trading...


Trade affirmation/confirmation
Pre-trade compliance
Trade matching
Trade execution
Trading efficiency analysis


     




Service element and measure
Gap
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