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000|Example 107|Foreign exchange 102|Pre-trade/trading 149|Front office servicing 152|Mid/back office scope 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk & fees 104|Corporate actions 105|Income 106|Tax 109|Proxy voting/Class actions 154|Proxy voting 155|Class actions 112|Master custody 110|Sec lending/cash financing 131|Collateral/liquidity management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery 000|Example 107|Foreign exchange 102|Pre-trade/trading 149|Front office servicing 152|Mid/back office scope 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk & fees 104|Corporate actions 105|Income 106|Tax 109|Proxy voting/Class actions 154|Proxy voting 155|Class actions 112|Master custody 110|Sec lending/cash financing 131|Collateral/liquidity management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery 000|Example 107|Foreign exchange 102|Pre-trade/trading 149|Front office servicing 152|Mid/back office scope 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk & fees 104|Corporate actions 105|Income 106|Tax 109|Proxy voting/Class actions 154|Proxy voting 155|Class actions 112|Master custody 110|Sec lending/cash financing 131|Collateral/liquidity management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery 000|Example 107|Foreign exchange 102|Pre-trade/trading 149|Front office servicing 152|Mid/back office scope 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk & fees 104|Corporate actions 105|Income 106|Tax 109|Proxy voting/Class actions 154|Proxy voting 155|Class actions 112|Master custody 110|Sec lending/cash financing 131|Collateral/liquidity management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery 000|Example 107|Foreign exchange 102|Pre-trade/trading 149|Front office servicing 152|Mid/back office scope 127|Trade processing 146|Income processing 147|Corporate actions processing 153|IBoR 148|P&L 150|Retail-level custody 151|Insurance investment accounting 121|Depositary/Trustee 114|Fund admin: traditional 120|Transfer agency 132|Fund admin: alternative 130|Investor servicing/TA - alternative 117|Securities clearing 136|Derivatives clearing 101|Safekeeping & Network 103|Settlement 123|Custody risk & fees 104|Corporate actions 105|Income 106|Tax 109|Proxy voting/Class actions 154|Proxy voting 155|Class actions 112|Master custody 110|Sec lending/cash financing 131|Collateral/liquidity management 124|Institutional client reporting 118|Portfolio accounting/valuations 142|Investment performance 108|Liquidity management 134|Compliance monitoring 135|Regulatory reporting 115|Instructions 144|Reporting 126|Service standards 145|Service delivery

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Fund set-up/transfer

Providing a package service for constituting the legal, tax, regulatory, compliance and administrative structure for a new fund.


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Transaction processing

Automated receipt and recording of fund transactions.


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NAV calculation

Calculating a collective investment fund's Net Asset Value (NAV) - its total asset market value, including accruals and after deducting debts and expenses.


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Interface with transfer agent

Providing NAV calculation to the Transfer Agent (TA) at each pricing point for processing receipt / payment for subscription / redemption.


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Income/expense processing

Calculating income / expense accruals and processing to the fund account.


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Expense management

Managing the payment of expenses from the fund including management fees, custodian fees etc.


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Fee processing

Calculating the fees due to be paid.


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Share class: currency

Processing and calculation of NAV by currency.


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Share class: investor type

Processing and calculation of NAV by investor type.


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Share class: fee type

Processing and calculation of NAV by fee structure.


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Maintenance of fund accounts

Keeping proper records of the accounts of the fund.


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Compliance: borrowing/leverage

Monitoring a fund's borrowing levels against its policies.


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Compliance: type/concentration

Monitoring investment activity, as regards the nature and concentration of investments, against a fund's policies.


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Product & regulatory support

Providing guidance to assist a fund promoter in developing new products and adapting to regulatory changes.


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Cross-border pooling structures

Providing guidance and support in establishing and processing structures to aggregate multiple funds to achieve portfolio management and liquidity management efficiencies.


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Corporate secretarial services

Providing services including a registered office for the fund and dealing with all administration aspects, such as arranging board and shareholder meetings and arranging for appropriate publications where legally required.


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Fund liquidation management

Managing the sale or transfer of a fund's net assets in the event of its liquidation, with stakeholders receiving a capital distribution in cash or a stake in a fund which absorbs the net assets.


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Pension benefit disbursement

Calculating payments due by a pension plan to retirees in payment status plus disbursement of these payments to retirees' bank accounts or otherwise. This service would usually cover the principal pension plan and supplemental qualifying plans. It may also extend to 'non-qualifying plans' (i.e. those which do not qualify for the range of tax privileges typically bestowed on a pension plan which meets several qualifying conditions specified by tax law in the fund's jurisdiction).


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Pension benefit administration

Providing a full administration service, including the provision of pension statements to retirees, dealing with correspondence and telephone inquiries and handling all ongoing support for those pension plan participants in payment status.


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Other feedback

Year-on-year performance, improvements needed...
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